David Ashby, Crawley Electronics, 27 Old London Road, Benson, Oxon, OX10 3RL 15th ___________ Dear Mr Ashby Subject: Our order Ref. PJ/66 We would like to_________you that we have a_________ with the printer you delivered this morning. The box is_________ and there is a piece _________ . (Ref. no. ASD32/S). In addition, there is no instruction manual. Could you please_________us the missing part and the manual as soon as possible. We look forward to hearing from you. Yours sincerely Jane Warren Product Manager