Brent' s Merchandise Replacement Plan The Merchandise Replacement Plan(MRP) covers merchandise such as cassette players, portable radios, calculators, and electronic appliances under $300. A replacement voucher will be issued for a defective product and will be valid for 12 months from the original purchase date. Customers can request a replacement voucher at any time during this period by calling at (813) 502-3461. During the call, customers will be asked to provide the product and store codes printed on the original sales receipt. When this is done, they will be issued a replacement voucher and the authorization number, along with the instructions on how to send the defective product back to us. Do not return the product to the store. This Merchandise Replacement Plan will not cover products for damage due to spilled liquids, unauthorized repairs, or abuse or mishandling of the product by the user. This Merchandise Replacement Plan will be cancelled in the case of fraud by the user. The notification of cancellation will be sent by mail. For whom is this information intended?