N: Hello, this is St. Paul’s Hospital. P: Hello, 1 ? N: Yeah, sure. What’s your name? P: Liu Yang. N: And your date of birth? P: 20 July, 1980. N: That’s fine. 2 . What’s wrong with you? P: Recently, I’ve got a pain in the back sometimes. I think I need to have a check. N: Okay. 3 will be Tuesday afternoon 2 o’clock and Friday morning 9 o’clock. 4 ? P: I think I would be 5 on Friday afternoon. N: Alright. 6. Friday morning, 9 o’clock with Dr. Bailey. P: Okay. Thank you very much.