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请根据以下顾客服务要素及其重要性与绩效评估值确定公司 A 的顾客服务战略。 序号 要 素 重要性 (以 7 分制计算) 绩效评估 (以 7 分制计算) 公司 A 公司 B 相对绩效 1 履行订单的准确性 6.42 5.54 5.65 — 0.11 2 快速处理紧急订单的能力 6.25 4.98 5.23 — 0.25 3 供货完备率 5.69 5.29 5.27 0.02 4 一揽子订单的可供率 4.55 5.03 4.15 0.88 5 订单处理计算机化 2.30 4.07 3.53 0.54
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【单选题】SQ3R A Proven method for effective textbook reading is the SQ3R method developed by Francis Robinson. The first step is to survey (the S step) the chapter by reading the title, introduction, section h...
A.
needs to be proven
B.
leaves much to be desired
C.
turns out to be practicable
D.
cannot be used by every reader
【单选题】定时器T100的定时范围为( )。
A.
0.1~3276.7s
B.
0.01~327.67s
C.
0.001~32.767s
D.
1~32767s
【单选题】A proven method for effective textbook reading is the SQ3R method developed by Francis Robinson. The first step is to survey (the S step) the chapter by reading the title, introduction, section headin...
A.
needs to be proven
B.
leaves much to he desired
C.
turns out to be practicable
D.
cannot be used by every reader
【简答题】______ is a method of rapidly moving the eyes over a text with the purpose of getting the main idea or a general overview of its content. 2. It can help you get the ______, the ______ of the reading m...
【单选题】定时器T100的定时范围为( )。
A.
0.1~3276.7s
B.
0.01~327.67s
C.
0.001~32.767s
D.
1~32767s
E.
【单选题】钢筋混凝土梁T形截面适宜的截面高宽比(h/b)为( )。
A.
3.5~2
B.
3.5~2.5
C.
2~2.5
D.
4~2
【单选题】钢筋混凝土梁T形截面适宜的截面高宽比(h/b)为( )。
A.
2 ~3.5
B.
2.5 ~3.5
C.
2.5 ~4
D.
2 ~4
【简答题】A proven method for effective textbook reading is the SQ3R method developed by Francis Robinson. The first is to survey (the S step) the chapter by reading the title, introduction, section headings, s...
【判断题】100ms 积算定时器( T250 ~ T255 )共 6 点,是对 100ms 时钟脉冲进行累积计数的定时的时间范围为 0.1 ~ 3276.7s 。
A.
正确
B.
错误
【单选题】定时器T100的定时范围为( )。
A.
0.1~3276.7s
B.
0.01~327.67s
C.
0.001~32.767s
D.
1~32767s
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