【判断题】投诉产生最根本的原因是客户没有得到他所需要的商品,即实际情况与客户期望的差距。
【简答题】阅读下列短文,然后在每小题的A、B、C、D四个选项中选出最佳选项。 Welcome to Franklin Hotel. We will make your stay here as enjoyable as possible. We hope we will give you the best service. .Room Service: You can use the service 24 ...
【单选题】听力原文:M: Well, we have nothing in the refrigerator. We need some eggs, milk, and bread. W: Let me see. We also need to get some fresh vegetables. Oh, some beef, too. Anything else do we need? Q: What a...
【单选题】肝硬化引起的上消化道出血应采取的措施()
【单选题】弘扬中华传统美德,以下做法是错误的( )。
A.
通过科学的分析和鉴别,把其中带有人伦关系的成分剔除出去;
C.
对中华传统道德观点进行新的诠释和激活,赋予其新的时代内涵;
【多选题】Why do you need to take into consideration the people making up the group and the group size?
A.
This is because different groups have different needs.
B.
This is because different groups have different expectations.
C.
This is because different groups have different interests.
D.
Consider also the group size for the purposes of transportation, accommodation and meals.