下图是我国城市化发展阶段示意图,回答 11 — 12 题。 11. 目前,我国 城市化进程正处于( ) A. 初期阶段 B. 郊区城市化 C. 逆城市化 D. 再城市化 12. 阶段 Ⅱ 中,城市中心人口密度下降的主要原因有( ) ① 交通通达性差 ② 地价昂贵 ③污染严重 ④ 远离商业中心 A. ① B. ②③ C. ①②③ D. ①②③④
【简答题】Customer relations_________A. develops
from the complaint department which handled such problems as consumers' negative comments, the returning of goods and
so on B. is a better-sounding name for the ...
【单选题】?Read the following extract from an article about customer relations and the questions that follow. ?For each Question 15-20, mark one letter (A, B, C or D) on your Answer Sheet for the answer you cho...
A.
deals with positive customer comments, returns and other concerns
B.
plays a word game with the customers who had bad experiences with products or services
C.
handles customers who were not satisfied with products or services
D.
directs the quality of the product or service, its delivery and advertising strategy