• Receptionist: Hello? Delta Airlines. May I help you? • Smith: Yes. I would like to 1 to Guangzhou, please. • Receptionist: Where are you flying from and when do you travel, Sir? • Smith: From New York to Guangzhou, China. On Sept 20th. • Receptionist: OK. How would you like to fly, 2 or economy class, please? • Smith: Economy class will be fine. • Receptionist: 3 or one way trip? • Smith: I would like to book a one way trip. And what’s the fare, please? • Receptionist: A one-way ticket economy class fare from New York to Guangzhou is US$960. Smith: Are there any cheaper flights 4 . • Receptionist: DA 201 at 8:00 A.M. is 20% off. The other flights are full price. Smith: Is DA201 a ‍ 5 ? • Receptionist: Yes, it is. • Smith: Book me 6 . • Receptionist: OK. Name of 7 , please? • Smith: Paul Smith. P-A-U-L S-M-I-T-H. • Receptionist: 8 , cash or credit card?