【简答题】书面表达 : David Watt ,一家网上书店的服务经理,他在回复客户李扬写来的一封投诉信。请按照调解信的要求,将下面方框中给出的五句话填入文中空白处,使该信内容完整。 A. We assure you that this will not happen again B. We look forward to serving you again C. Thank you for your le...
We agree that the usual high standards of our services were not met in this instance An Adjustment Letter Dear Li Yang, 1 . I would like to apologize for the error made by our bookstore. 2 . That was caused by an unexpected malfunction( 故障 ). We understand how disappointing it can be when your expectations are not met. 3 . We have dispatched the new items. 4 . 5 , David Watt
【简答题】书面表达: David Watt,一家网上书店的服务经理,他在回复客户李扬写来的一封投诉信。请按照调解信的要求,将下面方框中给出的五句话填入文中空白处,使该信内容完整。 A. We assure you that this will not happen again B. We look forward to serving you again C. Thank you for your lett...
【简答题】Dear Mr Smith, Please accept my sincere apology for delivery of the wrong product due to a clerical error. 1 We’ll also pay for the shipment. To make it up to you, 2 . I sincerely apologise again, and...