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听力原文:W: Please, please, can you help me? I seem to have lost my handbag. M: Calm down, Madam. Well, I'll have to fill out this report for you. What color is it, Madam? W: Well, it is a white one. M: How big is it? W: Mm, I guess it' s about one foot long and seven inches tall. M: One foot long and seven inches tall. What' s in the bag, Madam? W: There is a wallet, two keys, and a letter. M: And where did you leave it? W: I am sure I left it in the coffee shop on the 5th floor. M: Don't worry, Madam. I am sure we can find it. Now could you give me your name, your address and telephone number? Where did the conversation most probably take place?