To us the impersonality of electronic communication has little or no relation to the ________ of the matter at hand. In some countries no _____ business is conducted without eye contact, requiring face-to-face conversation. In America, too, a _____ agreement will normally be signed in person. However, people are meeting _________ on television screens, conducting “teleconferences” to _____ problems not only in this country but also—by satellite—internationally.