To: All staff From: O. Anderson Subject: Staff training In order to keep our competitive edge, we at Free Horizons must continue to provide unique travel services and _______________ totally customer-focused. Our staff training programmes _______________ a great deal to making us so dynamic and efficient. I am very pleased to _______________that we will be able to _______________ another training seminar in the autumn, on one of the following topics: developing computer skills, intermediate French, Spanish, or Arabic, customer service, favourite destinations: geography and politics. Please _______________ one topic, and _______________ in detail the reasons for your choice. Replies by Thursday please.