【简答题】Listen to the conversation between Mr. Mcneil and Mr. Green. Fill in the blanks with missing words. Please work together with your partner. 1. Are you sure you are in the position to 1 this negot...
【简答题】It’s 1 AM. As a front desk agent ( 前台接待 ), you see a guest approaching. Please apply the 10 / 5 rule and the Mehr Communication model to greet and say goodbye to the guest. * If you have a partne...