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【单选题】
客户服务人员必备的心理素质要求包括( )。1要有处变不惊的应变力2要有挫折打击的承受能力3要有情绪的自我掌控及调节能力4要有满负荷情感付出的支持能力A.
①②③④
B.
①②
C.
①③
D.
②③④
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【多选题】n 2 、 假设兴盛公司经营五年后,因管理不善,负债累累,则债务应由谁承担( ) n n n
A.
．兴盛公司以其全部的资产对其债务独立的承担责任
B.
．甲公司应与兴盛公司承担连带责任，但债权人应证明甲公司的财产与兴盛公司财产混同 n
C.
．甲公司应与兴盛公司承担连带责任，除非甲公司能够证明其与兴盛公司的财产独立
D.
．甲公司若出资未充分到位，则对外在未出资额内负责
【单选题】What do we know from this passage about the speaker?
A.
He will soon graduate from school.
B.
He watches TV in the evenings lately.
C.
He usua l ly goes shopping on weekends.
D.
He spends eight hours at school on weekdays.
【简答题】阅读理解，并完成后面的任务。 (1) Daniel was always excuses for forgetting to do things. His usual excuse was: 'I was too busy.' or 'I didn't have time.' . Daniel's parents were worried about him.'He shouldn'...
【单选题】听力原文：M: I wish I could get used to this American custom of using first names. W: I usually call just my good friends by their first names. Q: What's the man complaining about? (16)
A.
Not getting what he wants.
B.
A custom that is new to him.
C.
Calling up customer.
D.
Some of his good friends.
【简答题】将 4 000 元现金存入银行。 A. 借:银行存款 4 000 B. 借:库存现金 4 000 C. 贷:银行存款 4 000 D. 贷:库存现金 4 000
【简答题】社会研究的形式是( )的,而非思辨的。
【简答题】If you are invited to a party by the Austrians and the suggested dress is 'informal(非正式的)' (usually marked in the lower left-hand coner of the invitation) , it may mean dark suit and a white shirt for...
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