【T2】 A . ANGRIER B. GETTING C. ACTION PHRASES:
A.
WHICH MAKES YOU【T1】______
B.
LIKE【T2】______ ANY COMPENSATION
C.
TO TAKE ANY【T3】______ PICTURE THIS SITUATION: YOU HAVE BOUGHT A FAULTY ITEM FROM A SHOP AND YOU TAKE IT BACK TO COMPLAI N. YOU GO DIRECDY TO THE SHOP ASSISTANT AND TELL THEM YOUR PROBLE M. THEY SAY THEY CANNOT HELP YOU,【T4】______ , TO THE POINT PERHAPS WHERE YOU START INSULTING THE POOR SHOP ASSISTANT. THIS WILL DO YOU NO FAVOURS,【T5】______ , OR EVEN YOUR MONEY BAC K. IF YOU GO DIRECDY TO THE FIRST PERSON YOU SEE, YOU MAY BE WASTING YOUR TIME AS THEY MAY BE POWERLESS【T6】______ . SO THE IMPORTANT LESSON TO BE LEARNT IS TO MAKE SURE FIRSTLY THAT YOU ARE SPEAKING TO THE RELEVANT PERSON, THE ONE WHO HAS THE AUTHORITY TO MAKE DECISIONS.