We were number 14 in the industry at that time and our performance fell behind other large companies. Our company was sunk in debt. We paid less than our competitors. While in the_____1of the poor situation, we had to fight to make a success. Since we could not pay people more, we had to make our company a ____2___ place for our workers in other ways. We wanted to have a better workplace community. A training video telling people to smile cannot increase workers' productivity and improve service. The days when people came to work just to earn a living are gone. Work is a/an__3__part of people's lives. People expect it to have meaning__4_____making some money..High productivity and good__5____come from the heart. People should be motivated to engage in the work and commit to the company. Commitment has to be connected to something people want to be part of. Workers will become active in work__6____the commitment. The root of engagement__7___in the culture of the business. So we set out to create a unique__8___in which everyone was treated with equal respect. All barriers of status in the company came down. Because we___9__morale(精神状态)and attitude as the important factors of performance, we measured it every month while we measured the sales. Store managers were judged on the motivation of their people___10___he results were published for all to see. Two years later, our company developed quickly and now our company ranks fourth in our country. 1 A.face B.facing C.dealing D.deal 2 A.beautiful B.better C.special D.Large 3 A.important B.good C.necessary D.dependent 4 A.for B.and C.beyond D. With 5 A.people B.service C.results D.Attitude 6 A.for B.as C. because of D.Because 7 A.lies B. lays C.laid D.Lied 8 A.culture B.business C.work D.Office 9 A.received B.reviewed C.believed D.Regarded 10 A.for B.SO C.and D.But