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【单选题】
下列说法中,错误的是( )。
A.
指令一般由4个部分组成
B.
指令就是命令,它用来规定CPU执行什么操作
C.
指令是构成程序的基本单位,程序是由一连串指令组成的
D.
指令采用二进位表示
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【单选题】以下关于客户投诉的说法,错误的是
A.
客户投诉可以使企业及时发现自己存在的问题,从而进行改善
B.
有效地处理客户投诉可以使企业获得再次赢得客户的机会,帮助企业建立和巩固自身的形象
C.
不管怎么说,投诉的客户都会给企业带来消极的影响,不能视为企业的朋友
D.
企业要正确看待客户投诉,积极对待客户投诉
【简答题】A.She is learning English and Drama. B.She is learning how to make sound judgments. C.She is learning how to teach old students. D.She is learning to perceive,not to judge.
【简答题】II.Read the following conversations carefully and complete the comprehensi ve exercises. prefix="o" ns="urn:schemas-microsoft-com:office:office" ?xml:namespace> 1. City Living – The first word process...
【简答题】A: Hello, this is Mary. B: Hello, Mary. It’s Carl. Listen, I just tried to call your office but you weren’t there. I’m _______ I can’t ________ it for lunch today. A: OK. How about later today then ? ...
【简答题】a. I’m afraid he’s not in the office today. b. Could you ask him to call me back? c. He’s not at his desk at the moment. d. Could you spell that, please? e. Can I take a message? f. Could I have your ...
【简答题】A.She is learning how to teach minority students. B.She is learning how to make sound judgments. C.She is learning to perceive, not to judge. D.She is learning English and Drama.
【简答题】A: Hello, this is Mary. B: Hello, Mary. It’s Carl. Listen, I just tried to call your office but you weren’t there. I’m (1)_______ I can’t (2)________ it for lunch today. A: OK. How about later today ...
【简答题】oral practice.mp3 Waitress:_______________________,Sir. Welcome to our restaurant. Do you have a reservation? Guest: I’m sorry I don’t. Waitress: ______________,please? Guest: OK. Waitress: Here’s th...
【多选题】卷II 英语等级性考试满分20分 第一节 补全对话 (共 5 小题,每题 2 分,满分 10 分) Dialogue A A: Good morning, Sir. 1 B: I’m looking for a suit. A: We have lots of nice suits here. This suit looks wonderful. Would you like to try it ...
A.
May I help you?
B.
How much is it?
C.
Do you have a larger size?
D.
Where is it made?
E.
What size do you wear?
【多选题】客户投诉对企业的积极影响:( )
A.
提高企业美誉度
B.
提高客户忠诚度
C.
客户抱怨是企业的“治病良药”
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