Skim the text for the key points and fill in the outline with necessary information Presenting Your Products I.Introduction Knowing____ 1 is the most important in presenting products. II.Creating a comfortable environment for communication Make ____2 ; Make your customer feel comfortable; Talk about non-business subject to _____3 ;to make it easier to talk. III Evaluating customer's needs Find out what_____4 are by asking questions. IV Making your presentation Brochures:for your customer's references Literature:for______5 V Conclusion Present to your customer a product that meets his needs.