Sentences arrangment. 1.We hope that you have not been inconvenienced, and that you will enjoy your purchase for a long time to come. 2.Thank you for your very courteous letter. 3.We are sending you another one at once-- doubly well packed, this time, to make sure it reaches you safely. 4.It was apparently damaged during shipment. 5.We are sorry the TV set arrived in poor condition.