听力原文:M: This is urgent. I've lost my ATM card. What should I do? W: Sir, I'd like your name and card number, please. When did you last use the card? M: The name's Joe Jones. My card number is 1604-321-2302-5485. I used it just ten minutes back. W: Thank you for calling so promptly. I'll deactivate the card immediately. Your new card will be sent in a week. Why is the man calling?