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请根据本单元的阅读短文内容,填写空出的单词。 For the 1.________ guest , the 2.________ procedures may take a little longer time. The same questions asked by a 3.________ in the reservation 4.________ must be asked by the receptionist, for example, how many nights, how many people in the 5.________., what kind of room, etc. The receptionist should also check the guest’s requirement against the room 6.________ in the hotel’s reservation system. After the guest 7.________ to take a room in the hotel, the receptionist then gives 8.________ the registration 9.________ and continues the check-in 10.________.