II. Decide whether the following statements are True, False, or Not Given according to Text B. 1. People tend to ignore information they assume unimportant and only take in the message they want. 2. People tend to feel embarrassed if there is silence during a conversation. 3. Listening should be an active process and the body language also contributes a lot in effective communication. 4. Making eye contact gives too much information and is impolite. 5. People’s thinking processes are much faster than speech. 6. People who always talk a lot can make a good impression on a client. 7. Speaking loudly with clients is considered an impolite behavior. 8. People should try to understand what others are really saying without making judgments on the basis of prejudices. 9. An active listener should judge others quickly while listening. 10. Active listening involves not only body language but also perceptions and emotions.