Task 4 Sophia is receiving a phone call from a customer. Complete the CustomerService Help Form with what you hear. 7-Listening-4.mp3: Customer Service Help Form Name of customer Eddie Edwards Address 28 Twyford Avenue Phone No. 1. ( ) Product 2. a SONY ( ) Problem It won’t record. When purchased 3. ( ) Length of guarantee 4. ( ) years (填英文单词) Customer has receipt? 5. ( ) Yes□/No□ Customer has guarantee certificate? 6. ( ) Yes □ /No □