A key point is the location of our hotels,um,good connections with um subway underground networks,near the airport,um,and obviously close to an office that the guest is working in while they're staying in the hotel.Um,technology is also a key characteristic,and nowadays is expected because obviously people have,um,good technology at home and therefore if it's also available in a hotel,that's also,um,a key feature.Um,internet,a business centre,um,obviously translation services and that kind of facility is also,is important,and guests also expect an area where they can,er,go to a gymnasium,they can exercise,um,and also that kind of thing.These would be the most important features. _____________ _____________ _______________ _______________ ___________________ _____________ _____________ _______________ _______________