A: Berkley Bank. B: Hello. Could I speak to 1. _______, please? A: Just a moment. C: Customer services. B: Hello, I’ve got a problem. I think I’ve lost my 2_______ . C: I see. I’m sorry, this line is very bad. Where are you calling from? B: I’m in Madrid, actually. In fact, I’m calling from a 3_____ and I’ve only got one minute on this card. Could you ring me back? C: Of course. Could you give me the number there? B: Just a moment ... It’s 34 for Spain, 91 for Madrid, then 308 5238. C: Let me check that. 34 91 308 5238. B: That’s right. C: Fine. Put the phone down –I’ll call you back _4_____. B: Thank you. A: Hello? B: Oh, thank goodness. Hello, uh ... Who’s this? A: My name’s Marianne. B: Thanks for 5_______. A: Well, the phone rang so I picked it up. B: Yes, well, that’s my 6_____. And you found it. A: Oh, OK ... It’s yours. Do you want to 7_____? B: Yes, thanks. Where are you? A: Central Park, by the fountain. It was here in the grass. B: Ah, yes ... I thought it might be. A: So where are you? B: Not far away. I can be there in 10 minutes. A: OK, I’ll wait here. B: Great. Thanks a lot! I: Excuse me. Do you have a second? We’re asking people about experiences of a 8______ ... for a survey. S1: Oh ... Er, yes, if ... if it’s quick. I: Great! Could you look at this list? Have you done any of these things? S1: Hmm ... Yes, yes, I have actually. Well, one of them! I’ve been to Guatemala and I’ve climbed that volcano, I think. I: Anything else? S1: No, no, I don’t think so. Sorry, I have to run ... I: Excuse me ... S2: What? I: Have you ever 9_____ an elephant? S2: Uh, what? Why? Uh, no. No, I haven’t ... I: We’re doing a survey on experiences of a lifetime. Can I show you this list? Um, have you done any of these activities? S2: Oh, OK. OK. Er, let’s see ... Um ... No, no, no, no. Oh, I’ve 10_____ down the Nile ... So that ’s one thing. In fact, I went to 11______ last year, with the (my) wife ... our wedding 12______ ... It was funny because ... I: Excuse me. Er, we’re doing a survey ... about experiences of a lifetime. S3: Right ... I: Two minutes. Could you just look at this list? Have you done any of these things? S3: OK. Well ... I don’t travel that much, so ... I, I haven’t been to Iceland ... but it looks nice –swimming in a thermal spa looks fun. I: And the other things? S3: Hmm ... no ... Well, I’ve seen some of them on TV. Is that OK? Does that count?