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【多选题】
客户满意度影响因素模型将—个企业提供给客户的产品分为 ( ) 。A.
产品及服务
B.
支持性服务
C.
承诺服务兑现
D.
沟通因素
E.
情感因素
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【简答题】I dare say I deserved a good meal after losing the twenty pounds I gained from too many trips to Manhattan restaurants last year. 提示: I dare say (that) I .... (that) I ...
【单选题】Even though Im quite a______person, I like meeting people.
A.
preserved
B.
conserved
C.
deserved
D.
reserved
【简答题】《中国纪律处分条例》自 起施行。
【单选题】Although difficult, she finished the job on time, so I think she certainly deserved________.
A.
being praised
B.
to be praised
C.
to praise
D.
having praised
【单选题】Jack had done a very good job, so people paid him a well-deserved _____.
A.
complement
B.
compliment
C.
compartment
D.
complaint
【简答题】新《中国廉洁自律准则》《中国纪律处分条例》自()起施行。
【单选题】中国共产党纪律处分条例自（ ）起施行
A.
《中国共产党纪律处分条例》自（ ）起施行。 A. 2015年12月1日
B.
2016年1月1日
C.
2016年5月1日
D.
2016年7月1日
【简答题】给下列的问句选择答语。 ( ) 1. I am sad. ( ) 2. Good-bye, Danny. ( ) 3. How are you today? ( ) 4. Good morning, Li Ming! A. Good morning, Danny! B. I'm fine. C. I am happy. D. Good-bye, Jenny.
【简答题】翻译:I dare say I deserved a good meal after losing the twenty pounds I gained from too many trips to Manhattan restaurants last year.
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