【简答题】If you were the manager of a service organization and wanted to apply the gaps model to improve service, which gap would you start with? Why? In what order would you proceed to close the gaps?
【简答题】阅读理解。 'What would you do if you were the mayor (市长) of your city?' We asked some students from different cities in Anhui. Here's what they said: Deng Chuan, 15, from Hefei With the development of mode...