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【单选题】
客户数据在CRM中具有重要的作用和价值,以下()作用不能体现以上缺点A.
客户数据是进行客服分级的依据
B.
客户数据是加强客户互动的指南
C.
客户数据是开展企业决策的基础
D.
客户数据可以进行销售
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【单选题】听力原文：How much did you pay for this car? (A) Because it was used. (B) I paid about three thousand dollars. (C) The car needs repairs. (27)
A.
B.
【单选题】听力原文：M: Tell me about your house. W: Well, it has a living room, a dining room and three bedrooms. Q: How many bedrooms are there in the woman 's house? (4)
A.
One.
B.
Two.
C.
Three.
D.
Four.
【单选题】Generally speaking, it is about ____ on the mountain than in the valley.
A.
three degrees colder
B.
three degrees as cold
C.
colder three degrees
D.
as cold three degrees
【单选题】How many leaders of West Africa have met with President Bush?
A.
Only one.
B.
About ten.
C.
Three.
D.
Four.
【简答题】C语言用体类型的特点是,在任何给定时刻____________。
【单选题】听力原文：How long have you been with that company? (2)
A.
About four years.
B.
Last year.
C.
Three years ago.
D.
In 1998.
【简答题】如果有计算机在网络上发出 ARP 请求,为什么不一定有 ARP 回复?
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