【单选题】—What's the reason ______he didn't go to school last week? —The reason was______ he was ill. [ ]
【简答题】案例一: 某酒店后勤部门员工绩效考核方案 某酒店集团后勤部新上任的李经理,针对集团后勤工作管理不善,员工热情不高,大家对整个后勤部意见大等问题,进行了充分的调查研究,形成“严格管理,促进后勤工作转变”的工作思路,并将主管人员的绩效考评作为整个工作的第一步。李经理的意见在部长办公会议上表露后,引来各种意见。 负责业务的副经理老王认为:后勤工作千头万绪,关键要稳住顶在第一线的主管们。考评工作是很重要,...
【单选题】投诉处理中客户预期管理的第二步是()
A.
对客户表示诚恳的感谢,并表示一定会改进服务或产品
B.
让客户坐下来,倒一杯茶水,让客户缓和一下情绪
D.
告诉客户银行的政策和程序,使客户了解你的权限范围,帮助客户理解为什么你不能完全达到他的要求
【单选题】The reason _____ they held a party was _____ it was Sue's birthday. [ ]
【单选题】The reason why the mice in Ader's experiment avoided saccharin was that______.
A.
they associated it with stomachach
B.
it affected their immune systems
C.
it led to stomach pains
D.
they disliked its taste
【单选题】最优化、效益性、决策有用性、及时性、重要性和灵活性,共同构成了现代管理会计的
【简答题】The reason why the mice in Ader’s experiment avoided saccharin was that ________. A) they disliked its taste B) it affected their immune systems C) it led to stomach pains D) they associated it with s...