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【判断题】
在人性论方面，主张“人性善”，反对的“性恶论”。()A.
正确
B.
错误
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【单选题】以下关于客户投诉的说法,错误的是
A.
客户投诉可以使企业及时发现自己存在的问题,从而进行改善
B.
有效地处理客户投诉可以使企业获得再次赢得客户的机会,帮助企业建立和巩固自身的形象
C.
不管怎么说,投诉的客户都会给企业带来消极的影响,不能视为企业的朋友
D.
企业要正确看待客户投诉,积极对待客户投诉
【简答题】A.She is learning English and Drama． B.She is learning how to make sound judgments． C.She is learning how to teach old students． D.She is learning to perceive，not to judge．
【简答题】How old are the youngest schoolchildren learning Chinese?
【简答题】a. I’m afraid he’s not in the office today. b. Could you ask him to call me back? c. He’s not at his desk at the moment. d. Could you spell that, please? e. Can I take a message? f. Could I have your ...
【简答题】A．She is learning how to teach minority students. B．She is learning how to make sound judgments. C．She is learning to perceive, not to judge. D．She is learning English and Drama.
【简答题】A．She is learning English and drama. B．She is learning how to teach minority students. C．She is learning how to make sound judgment. D．She is learning to perceive, not to judge.
【简答题】oral practice.mp3 Waitress:_______________________,Sir. Welcome to our restaurant. Do you have a reservation? Guest: I’m sorry I don’t. Waitress: ______________,please? Guest: OK. Waitress: Here’s th...
【多选题】卷II 英语等级性考试满分20分 第一节 补全对话 (共 5 小题,每题 2 分,满分 10 分) Dialogue A A: Good morning, Sir. 1 B: I’m looking for a suit. A: We have lots of nice suits here. This suit looks wonderful. Would you like to try it ...
A.
May I help you?
B.
How much is it?
C.
Do you have a larger size?
D.
Where is it made?
E.
What size do you wear?
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