【单选题】卓越绩效模式强调结果导向,非常关注企业经营的绩效。但“绩效”不只是利润和销售额,其中还包括了顾客满意、产品和服务、财务和市场、人力资源、组织有效性和()等6个方面的综合绩效
【单选题】What do people nowadays desire to do concerning their marriage?
A.
To embrace changes of thought
B.
To adapt to the disintegrated family life
C.
To return to the practice in the '60s and '70s
D.
To create stability in their lives
【判断题】顾客满意包括产品满意、服务满意和社会满意三个层次。
【简答题】What should you do if you are changes to your house?