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【多选题】
关于管理冲突的表述正确的有:()A.
Conflict is an unavoidable, normal part of life. Even teasing and joking are disguised forms of conflict. All our sports and games are conflict situations whether we are playing or simply being ‘couch potatoes’.
B.
To avoid conflict becoming an issue in team work we need to develop a climate of co-operation and achievement of mutual goals.
C.
We need to be good listeners, be prepared to share information and regard the other party as reasonable. When trust is present, the prospects of agreement are great. When one problem solver meets another then often the problem is speedily resolved with both sides satisfied.
D.
Creating goals, objectives, mission statements and charters helps people in moderate conflict to focus on what they want. Too much conflict distracts from the objectives, becomes uncontrolled and takes off into wider issues with old antagonisms from the past being dragged in.
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举一反三
【单选题】在使用Word编写文档的时候，如果发现有些数字序号不够用(如带圈的数字序号等)我们可以使用带圈文字的字符，在“格式”菜单中选择( )子菜单下的“带圈字符”命令。
A.
“主题”
B.
“字体”
C.
“样式和格式”
D.
“中文版式”
【单选题】两台相邻的交换机既开启生成树又使用端口聚合,彼此通过四条物理链路相连,其中每两条链路为一个聚合组。对于哪条链路转发数据的说法,下列选项中正确的
A.
只有一条物理链路转发数据,其他链路被生成树协议阻断
B.
4条物理链路同时转发数据,因为端口聚合优先于生成树协议
C.
只有 1个聚合组在转发数据,另一个聚合组被生成树协议阻断
D.
每一个聚合组中都有一条物理链路在转发数据,另一条链路被生成树阻断
【简答题】革脉的脉象特征是（ ）
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