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【简答题】
As the tourists were having their first meal at the restaurant, two tourists stated that they could not eat meat because they were Buddhists and demanded the tour guide to prepare vegetarian food for them. What's more, the guests said that when they registered for the tour they had put forward this special requirement to the travel agency. How should the local guide handle the matter? The local guide should contact the ( )first to confirm whether their special requirement for vegetarian food had been proposed to the travel agency and whether the requirement had been stated in the tour ( ). If it was the travel agency that made the ( ) for carelessness, the tour guide should try to prepare food for the guests as required and stated in the tour contract. If it was not stated clearly in the contract, the tour guide should stabilize the tourists first and try to meet their need by consulting with the restaurant. If the restaurant could not make it, the tour guide should help to contact other restaurant. The two tourists could not have the original meal ( )and they should pay for the vegetarian food by themselves.
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