Framing is about focusing, shaping, and organizing the world around us but does not define persons, events or processes.
B.
Frames are important in negotiation because disputes are often nebulous and open to different interpretations.
C.
A characterization frame can clearly be shaped by experience with the other party but identity frames (of self) tend to be negative while the characterization frames tend to be positive.
D.
Disputes over rights are sometimes referred to formal or informal arbitrators to decide whose standards or rights are more appropriate.