The advance reservationist belongs to the Front Office Department. He/She works at the Front Desk by the lobby. His /Her responsibility includes answering questions concerning reservations , booking and assigning rooms for guests who request rooms in the hotel. He/ She also takes reservations, cancellations and revisions and writes and sends out the hotel’s letters of confirmation . Advance reservations are made in different ways. Some people call the hotel and make reservations over the telephone. However, many people prefer to reserve online. Others go directly to the hotel and make reservations in person. But it is usually necessary for guests who make a reservation by telephone to confirm their booking in writing. Still others email the hotel for rooms. Today , internet reservation has become more popular. This is because with internet, it enables the guests to check the availability & rate easily, the hotel can show the guests all available accommodations for the dates he or she selects, and he or she can view the rates in his or her own currency , then book online in seconds. The guests can receive immediate and secure confirmation when he or she books online. A recent development in the hotel advance reservation business is the introduction of a computerized reservation network linking the different hotels in a hotel chain with each other, with major airline seat reservation systems and with the computer terminals in the offices of important travel agencies. Thus the guest’s reservation is very much facilitated . For now the guest can simply go to either a travel agency or an airline office or a hotel and have all his travel arrangements made.