Jessica: Hello. I'd like to make an appointment to see Florian Straub on Wednesday afternoon. Secretary:I'm afraid Mr Straub ________________ then and he's not _____________ until Saturday. Jessica:Right. How about Monday? Secretary:He's tied up all day Monday. Would Tuesday suit you? Jessica:Tuesday? Fine. What sort of time? Secretary:Well, he's ___________ until ten o'clock, but he could see you after that. Otherwise in the afternoon he's _________________ but I'm sure he could fit you in. Jessica:Three o'clock would be great. Secretary:Three. Right. I've made a note of that. I'll call you back to confirm the appointment. Jessica:Thank you very much.