Cloze: Decide which of the words given in the box below would best complete the passage if inserted in the corresponding blank. The words can be used only once. A.explain B. listen C. eloquent D. inform E. hesitate F.interrupt G. succinct H. focused I. inhibited J. engage K.digress L. explain M. confuse N. clarify O. sensitive Good communicators are, first of all, people who have the ability to ___1___ attentively to their interlocutors. They remain ___2___ on what is said, maintain an open attitude and hardly ever ___3____ their interlocutors. To make sure they have understood correctly, they often summarized the gist of what has been said, and if necessary, they will also ask their interlocutors to ___4____ a point. When speaking, they _____5____ their listeners by using clear and effective language----in other words, by being _____6_____. They are also usually ___7_____ because they know that too many words can ___8___ rather than enlighten. And if occasionally listen to ____9____, it is not because they have lost track of their topic, But rather because they want to ___10____ something through additional examples.