Task 3 Listen to the conversation again and complete the following daily log. The 13th March I have already worked in the bank for several days. Today I received a guest who wanted to know something about 1. . I told him that it had “three A’s” services which meant one could get its services at anytime, 2. ____________, in anyway. I also pointed out that it provided lots of functions including 3. ___________________________, the function of stock transactions and so on. If he wanted to get services of telephone banking, he needed 4. and valid certification. He should also sign a 5. _________, then filled in an application form and set a 6. . It seemed he was satisfied with my service and finally opened a new account and registered a telephone banking. It’s a lucky day for me.