Task Sheet for Candidate A Task Sheet 1 A: The management; how to treat your employees with TLC (Tender Loving Care) B: Customer service: how to improve customer service C: Leadership training; how failure paves the way to success Task Sheet for Candidate B Task Sheet 2 A: Staff management: how to keep good employees B: Sales: how to increase your sales C: Performance management: how strategic performance management is helping companies create business value