听力原文:F: Before setting up our online shop, we used to sell our product direct to other businesses through sales representatives. Setting up online shops really helped us to refocus our business plan.Turnover is greatly increased and we've opened up new sales channels——we got a £ 70000 order from South Korea just a week after the website was ready. Customer orders now come straight into our database from the website, reducing our processing costs as well. (17)