Dear Sirs: Thank you for your letter of 20 May regarding your order no.645. We are sorry to learn that there was a mix-up in your order. We are now sending the consignment to you by airfreight. It should be with you within a week. The necessary documentation will be sent under separate cover. Please hold the goods which were wrongly shipped for collection. We offer our sincere apologies for the delay. Should you have any further problems, please do not hesitate to contact us immediately. Yours faithfully, Tony Smith Chief Seller