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【多选题】
当用户因产品质量或服务产生抱怨时,我们身为公司员工应该做到( )A.
安抚用户情绪，事情缘由
B.
听之任之
C.
用户到安静的地方
D.
户情绪稳定后立即向上级反映
拍照语音搜题，微信中搜索"皮皮学"使用
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参考解析：
知识点：
皮皮学刷刷变学霸
举一反三
【单选题】听力原文：A: My goodness, the service in this restaurant is really terrible, a lot worse than before. B: Right. It's high time they got rid of half the staff here if you ask me. What can we learn from the ...
A.
Neither of them has a favourable opinion of the service.
B.
The woman is having a terrible time serving in the restaurant.
C.
Both agree it's time for the restaurant to fire some staff.
D.
The man thinks the restaurant is all right, but the woman doesn't.
【单选题】听力原文：M: My goodness, the service in this restaurant is really terrible, a lot worse than before. W: Right. It's high time they got rid of half the staff here if you ask me. What can we learn from the ...
A.
Neither of them has a favorable opinion of the service.
B.
The woman is having a terrible time serving in the restaurant
C.
Both agree it's time for the restaurant to fire some employers.
D.
The man thinks the restaurant is all right, but the woman doesn't.
【多选题】符合风湿性心内膜炎的病变包括:
A.
赘生物内有溶血性链球菌细菌团
B.
赘生物小而附着牢固
C.
赘生物由纤维素、血小板构成
D.
二尖瓣最常被累及
E.
赘生物位于二尖瓣的心房面
【简答题】脊髓上端平 ,成人脊髓圆锥的下端平齐 ,新生儿约平 。
【单选题】I ______ on seeing the manager. The service in this hotel is terrible.
A.
insist
B.
persist
C.
affirm
D.
protest
【单选题】I_______on seeing the manager. The service in this hotel is terrible.
A.
insist
B.
Persist
C.
Affirm
D.
protest
【简答题】脊髓上端平 ,成人脊髓圆锥的下端平齐 ,新生儿约平 。
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