W: Hi, John, I'm (1) DOW on the Internet. M: Really? What have you got? Anything interesting? W: It's too time-consuming. It's taking me the whole morning to find what I want. M: You had better learn some research tips, I'm(2) . W: What are they? M: First of all, use the Quotation Marks (" ") to find the(3) phrase. For example, type "DowChemical". W: What if I want to search for two or more phrases(4) . M: Use AND.To find (5) that have both Dow and Chemical, for example,type "Dow”and "Chemical", then you will find documents with both words anywhere in them. W: That's helpful. I will try next time.