听力原文:W: Hello, Utopia Products. Jenny Butler speaking. How can I help you? M: Good morning. This is Tony Green of Europrint speaking. Could you confirm that you've received our samples? W: Ah yes, the samples. No, I'm afraid they haven't arrived yet. M: Well, Er...we sent them to you by airmail on February 6. W: But I'm sorry we haven't received them. Maybe they've got lost in the post. Would you mind sending us a second set? You see, we do need them rather urgently. M: Yes, all right, I'll see to it right away. W: Thank you. When can I expect them? M: In about two days. W: I think that will be OK. (17)