【单选题】The goal of customer relationship management is t
A.
manage every customer relationship differently.
B.
manage every customer relationship to maximum short-term profitability.
C.
eliminate customers who are profitable, but not highly profitable.
D.
identify and build loyalty among a firm's customers.
E.
generate relationships with all of a firm's customers.
【单选题】The goal of customer service is to ensure that CBEC transaction and product ________ process is properly carried out.
【多选题】若某执行器的接地端是由控制单元进行控制的,则以下说法正确的是?
A.
当 执行器工作时,执行器接地端测得的对地电压为 0V
B.
当 执行器工作时,执行器接地端测得的对地电压为工作电压
C.
当 执行器不工作时,执行器接地端测得的对地电压为 0V
D.
当 执行器不工作时,执行器接地端测得的对地电压为工作电压
【单选题】36 _____ best describes the goal of a project in its relationship with the customer, from initial contact through delivery.
C.
conformance to requirements
【简答题】滚动轴承的滚动体和外圈滚道接触点的法线与垂直于轴承轴线的平面间的夹角α称为( )
【单选题】118 _____ best describes the goal of a project in its relationship with the customer, from initial contact through delivery.
C.
conformance to requirements
【单选题】The goal of customer relationship management is to:
A.
manage every customer relationship differently.
B.
manage every customer relationship to maximum short-term profitability.
C.
eliminate customers who are profitable, but not highly profitable.
D.
identify and build loyalty among a firm's customers.
E.
generate relationships with all of a firm's customers.
【判断题】奉献社会是社会主义职业道德中最高层次的要求,体现了社会主义职业道德的最高目标指向。( )
【单选题】5 The goal of a vendor working toward an integrative relationship with a customer is: (5.5)
A.
to design the product specifically for the customer
B.
to maximize the profit on each transaction
C.
to place employees at customer work sites
D.
to perform multi-level sales with the customer
E.
to become a sole source supplier for the customer
【单选题】_____ best describes the goal of a project in its relationship with the customer, from initial contact through delivery.
B.
. customer satisfaction
C.
. conformance to requirements