(ii) Suggest THREE other performance measures (not applied in (i)) which might be used to assess the customer perspective of the balanced scorecard of GER. (3 marks)
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【单选题】听力原文:M: Hello, everyone. We're talking about Stella Hampton, famous Hollywood actress. Before the break, we were talking about your life, Stella, before you became a big star. W: Yes... Oh, but do we ...
【判断题】Listeners will find speeches much more credible if speaker use testimony from sources qualified either from recognized experts or ordinary citizens with special experience on the topicat hand.