Sandra Millstone, the CEO of Excalibur Manufacturing Company, had concluded that the company would have to reduce its employee group by 10 percent as the industry was severely hit by the ongoing economic recession. She spent over 30 hours preparing charts, tables, graphs, diagrams, and other forms of visual aids for her presentation to the employees about the upcoming reduction in force so that they could understand the reason and plan their next move. During the presentation Sarah explained that the reason for downsizing was the recession which was hitting the company badly. However, the fact of the matter was that the company had not yet experienced any loss of revenues but were anticipating bad days ahead, which could eventually lead to mass layoffs. This is an example of the ________ aspect of the communication process.