皮皮学，免费搜题
登录
搜题
【多选题】
下图是中国顾客满意指数测评模型。该模型包含六个结构变量，即品牌形象、预期质量、感知质量、感知价值、顾客满意度和顾客忠诚。关于这六个变量的说法，正确的是（ ）。A.
结果变量是顾客忠诚
B.
目标变量是顾客满意度
C.
原因变量是预期质量、感知质量、感知价值
D.
原因变量是品牌形象、预期质量、感知质量、感知价值
E.
评价模型是因果关系模型，结构变量形成11个因果关系
拍照语音搜题，微信中搜索"皮皮学"使用
参考答案：
参考解析：
知识点：
皮皮学刷刷变学霸
举一反三
【简答题】根据下列短文内容，在短文后的空格处填上一个恰当的词，使短文完整、通顺。 much, arm, wait, see, when, spend, she, worry, have, grow Only Mother Love is true love. It gives everybody everything all his life. 1 you are sti...
【简答题】143-144 第143题：
【简答题】我买的二套房是143平米，契税是多少？
【单选题】Part A Directions: You will hear 10 short dialogues. For each dialogue, there is one question and four possible answers. Choose the correct answer ― A, B, C or D, and mark it in your test booklet. You...
A.
She likes to be a teacher.
B.
She has no idea what she will do in the future.
C.
She thinks the man shouldn't have asked her the question.
D.
She doesn't want to be a teacher.
【单选题】Part A Directions: You will hear 10 short dialogues. For each dialogue, there is one question and four possible answers. Choose the correct answer ― A, B, C or D, and mark it in your test booklet. You...
A.
She lost her face during the meeting.
B.
She agreed that it was an excellent meeting.
C.
The plan should be put forward.
D.
He would have supported the plan this morning.
相关题目：