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【判断题】
民航服务礼仪所讲的平等的原则,就是要求在服务时,务必待人以诚,诚心诚意,诚实无欺,言行一致,表里如一。A.
正确
B.
错误
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【多选题】What things would a universalistic person believe?
A.
There are certain absolutes that apply in every situation
B.
I would be hurt if my friend were a policeman, but they still gave me a traffic ticket for speeding
C.
Performance reviews should not take personal relationships into account
D.
Ethics are ethics no matter who you are dealing with
【多选题】What opposite things below should be included in meeting minutes?
A.
What have been said and what have not.
B.
Who attended the meeting and who did not.
C.
Who voted to agree or disagree and who did not.
D.
What agenda items have been covered and what have not.
【简答题】Talk with one of your classmates according to the following questions and take notes whennecessary. What is your general business idea? What industry does your business idea belong to? What is your pl...
【单选题】根据《建筑工程建筑面积计算规范》(GB/T50353)，多层建筑物首层的建筑面积应（ ）。
A.
按其围护结构外围水平面积计算
B.
按自然层计算建筑面积
C.
按其外墙勒脚以上结构外围水平面积计算
D.
按其外墙上口外边线所围水平面积计算
【简答题】请各位同学将FLASH课后的上机案例作业上交。 文件夹以学号姓名命名。文件夹内含子文件夹。
【多选题】What things should you double-check when you collect the laundry from the guest?
A.
if there is a laundry list inside the laundry bag
B.
if the items on the laundry list match the clothing items
C.
if there are any wear and tear on any piece of cloth
D.
if the quantity of pieces of clothes is correct
E.
if the room number written on the laundry list is correct
F.
if the laundry list is filled out correctly
【简答题】What are the things you should consider before purchasing a business?
【单选题】What things should you not do during airplane’s take-offs and landing?
A.
Close the window blind.
B.
Move your seat back to the upright position.
C.
Fasten your seat belt.
D.
Stow your tray table.
【单选题】根据《建筑工程建筑面积计算规范》，多层建筑物屋顶内和场馆看台下，建筑面积的计算，正确的是（ ）。
A.
设计不利用的净高超过2.10m的部位计算企面积
B.
设计加以利用，净高2.0m部位计算1／2面积
C.
净高在1.20～2.10m的部位计算1／2面积
D.
层高在2.20m及以上者计算全面积
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