One lunchtime, May Ward was going round the local supermarket in Parkside Road, Liverpool, doing her shopping, when she suddenly slipped and fell. She was badly shaken and bruised but 【 C1 】 ______nothing serious resulted. It turned out that she has slipped on some ice-cream which had been 【 C2 】 ______on the floor. Two weeks later she wrote to the firm to 【 C3 】 ______compensation ( 赔偿 ) to make up for the pain and 【 C4 】 ______she had suffered. She asserted that they had been negligent ( 忽视的 ) and careless in not keeping the floor clean. The firm denied that they had been negligent and 【 C5 】 ______that they had a proper system for keeping the floor clean. They had given instructions that when a member of staff found a spillage, he or she was to stand by it, and call someone else to clear up the mess. Since Mrs. Ward felt that she was 【 C6 】 ______to compensation, she sued ( 起诉 ) the firm in the Law Courts. Here the firm claimed that it did not 【 C7 】 ______, just because someone has slipped on the floor, that they must have been negligent carrying out their duties. They said that unless the customer could prove how the ice-cream came to be on the floor, and how long it had been left there before the accident happened, she had not made out a proper 【 C8 】 ______against them. But the judge took a different view. He said that, on the face of it, the accident would not have happened at all if the firm had taken reasonable care. It was something that in the ordinary course of events does not happen if floors are kept clean and spillages are dealt with as soon as they occur. It was up to the firm, he said, to provide 【 C9 】 ______. if they could, that the accident did not 【 C10 】 ______from any negligence on their part. They would obviously be in a better position than the customer to establish how long the ice-cream had been spilt and explain the circumstances to the Courts. The final result was that Mrs. Ward won her case and received £ 137 and 10 pence as payment for damages. A. claim B. spilt C. evidence D. case E. innocent F. inconvenience G. derive H. maintained I. entitled J. arise K. follow L. unexpectedly M. determine N. fortunately O. credited