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【判断题】
A guide should take into account individual differences to provide exceptional service if he could.A.
正确
B.
错误
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【单选题】The manager lost his _____ just because his secretary was ten minutes late.
A.
mood
B.
temper
C.
mind
D.
passion
【简答题】Last month the manager（经理） of a jewelry shop ( 珠宝店) received a letter. As he was very busy then, the letter lay on his desk till tea-time. He opened it and a 10-pound note(票 ) fell out onto the desk. ...
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